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Agency Relations Coordinator


Under the direction of the Director of Communications, is responsible for, but not limited to, oversight and implementation of public relations, staff information, and administrative services functions.  Will prepare and/or advise on internal and external newsletters, press releases, brochures and pamphlets, and advertising related to agency operations and services.  Initiates action necessary to maintain office environment, equipment function, and administrative communications to enhance internal operations/relations.  Promotes positive agency relations among staff and the public.


  1. Establishes goals and planning calendar for routine and special agency relations activities.
  2. Prepares copy and layout of newsletter(s) and advertising.
  3. Coordinates printing and mailing functions of agency relations materials with appropriate vendors and staff.
  4. Prepares public information materials, reviewing and revising as needed on an annual basis.
  5. Participates as a public speaker on an occasional basis to promote agency services.
  6. Serves as a liaison to the press; preparing press releases and/or coordinating photo opportunities which highlight agency events or services.
  7. Assists in the coordination of staff functions as related to agency relations.
  8. Interacts with senior management staff on a routine basis to identify agency relations
  9.   Identifies opportunities to promote positive agency relations and provides appropriate follow-up.
  10. Assists in obtaining bids or price quotations pertaining to public relations materials.
  11. Serves as Webmaster, keeping information current and relevant, and similarly maintains social media sites.
  12. Prepares required reports.
  13. Adheres to and reflects organizational values in daily work.
  14. Serves on agency committees as may be assigned.
  15. Maintains an obligation to report wrongdoing/violation of agency policies, applicable federal, state and local laws, and rules and regulations, pertaining to agency operations, to immediate supervisor or identified compliance officer.  
  16. Completes all mandatory inservice education programs and completes any other additional inservice hours that are minimally required for the position.

The above examples of work may not be a complete statement of all assignments/duties that are inherent to the position.  Other responsibilities may be assigned as deemed necessary and appropriate by the Administrator/CEO.


1.   A Bachelor’s Degree from an accredited institution in education, human services, journalism/communications, creative writing, or similar field; and

2.   Two years related work experience; at least one year in a health or human services work environment; or Associate’s Degree and four years related work experience; at least one year in a health or human services work environment.

3.   Computer literacy, including familiarity with word processing, database/spreadsheet, and desktop publishing programs.  Experience with Windows environment and Pagemaker desktop publishing system preferred.

4.   Demonstrated experience in the preparation of public relations materials, preferably newsletter, brochure, and/or press releases.

5.   Effective communication skills.

6.   Acceptable driver’s license and automobile available for use with current insurance. Other requirements (physical) – see attached.

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