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Frequently Asked Questions About Hospice

Frequently Asked Questions About Home Care

 Frequently Asked Questions About Hospice

1.   What is Hospice?

Hospice is a compassionate approach to care whose goal is to help patients with serious illness live fully, maintain their dignity and keep personal control over their lives. In medieval times, hospices were inns of rest which "lodged, cherished and refreshed” the Crusader, the sick and the dying.  Today, Hospice provides medical care, emotional and spiritual support to people and their families facing life-limiting illness in homes, hospitals and nursing homes.  Hospice is available to anyone with an illness whose life expectancy is measured in months rather than years.

2.   Why Hospice?

Unique physical, emotional, spiritual, social and financial needs occur during the final phases of a life-limiting illness. Hospice provides experienced, skilled specialists who give needed help and support during this difficult time. The Hospice team works with the attending physician and family to develop care which meets the patient/family needs and wishes concerning treatment and lifestyle.

3.   Who uses Hospice care?

Hospice serves persons of any age with any life-limiting illness including, but not limited to, cancer, cardiac disease, renal disease, neurological illnesses, Lou Gehrig’s disease, AIDS, cirrhosis, leukemia, and others.

4.   When is the right time to contact Hospice?

At any time during a life-limiting illness, it is appropriate to discuss all of a patient's care options, including Hospice. When curative treatments are no longer effective, Hospice treatments for comfort care are usually indicated. Guidelines suggest a prognosis of six months or less for Hospice Care.

5.   What exactly is provided?

The specific services offered by Hospice include consultant physician services, nursing care, hospice aide care, spiritual care, social work care, bereavement care, and volunteer services. Other services provided are therapy (physical, occupational, speech) and dietary counseling. Drugs related to the life-limiting illness are provided. In addition back-up hospital care and respite care can be arranged if needed.

6.   How does one get involved with Hospice services?

Anyone can call Hospice with a referral. This includes the doctor, hospital case manager, patient or a family member or friend. If the patient or a family member calls, we will call the patients' doctor to discuss the illness and verify that Hospice is medically appropriate.  The patient actually becomes admitted to Hospice by signing a consent form electing Hospice care.

7.   Can a Hospice patient continue with their own doctor?

Yes. A Hospice medical director is available for consultation with the patient's doctor. Hospice nurses will work with the patient's doctor on all aspects of care. If the patient's doctor does not want to participate with Hospice (which is rarely the case), Hospice will assist the patient and family in finding a physician who will work with Hospice.

8.   What is the availability of Hospice Care?

Hospice has an individual care plan for every patient. Hospice nurses visit as frequently as the patient's condition dictates. A Hospice nurse is also accessible 24 hours a day by phone to respond to questions or emergencies and can make a home visit if needed.  Care is provided to all patients based on medical necessity.  In addition, Hospice pharmacies are available during off-hours to ensure that changing medication needs can be met at any time.

9. Who pays for Hospice?

Most health insurances, Medicare, and Medicaid provide full coverage for Hospice care, usually with no co-payments or deductibles. Care is provided based on medical need, not on the ability to pay.

10. Is caring for the patient at home the only type of care Hospice offers?

No. Most of Hospice care is provided to patients in a personal residence, some patients receive care in nursing homes, hospitals or Hospice centers.

11. How can I learn more about Hospice?

To obtain further information, to apply to be a volunteer or to inquire about Hospice speakers, call:

  HomeCare & Hospice
Serving Allegany, Cattaraugus, Genesee and Wyoming County
(716) 372-2106 or (800) 719-7129  

Frequently Asked Questions About Home Care

Q. What is Home Care?
A. Home Care provides a wide variety of in-home medical care in Allegany, Cattaraugus, Chautauqua, Erie, Genesee and Wyoming counties. Services can range from housekeeping and assistance with personal care tasks to skilled nursing.

Q. What is a Home Care Aide?
A. Home Care Aides can provide a wide array of care, such as help with bathing, grooming, toileting, walking, meal preparation, feeding, housekeeping, laundry, and errands. Aides can sit with patients in a nursing home or hospital to keep them company.

Q. What level of skilled nursing is available?
A. Nurses provide skilled care such as assessment and teaching, medication administration, IV therapy, injections, wound care, and catheterization.

Q. What hours are home care available?
A. Care is available depending on each patient's individual needs.

Q. Who will be taking care of me?
A. All employees are thoroughly screened, and are specially trained, tested and supervised by a registered nurse.

Q. I care for a loved one, but sometimes need a break. Can you help?

A. Respite care is available to care for loved ones, allowing caregivers to take a temporary break from their responsibilities.
 

Q. Can you provide help with transportation to medical appointments?

A. Yes. HomeCare & Hospice maintains vehicles, including a wheel-chair accessible van, and specially trained drivers that transport patients to medical appointments in Western New York.



For more information on home health care services, call us:

(716) 372-2106
or Toll Free 1(800) 719-7129

 

 

 
 

 

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